Commonly Asked Questions
When it comes to tree care, there can never be too many questions. The Tree Masters prioritize our customers as being just as knowledgeable about trees as we are. Below are commonly asked questions to help you find the tree care service that you are looking for.
Q: What services do you provide?
A: We provide a range of tree services including tree removal, tree pruning and trimming, stump grinding, tree health care, and emergency tree services.
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured. We can provide proof of insurance upon request.
Q: How long have you been in business?
A: We have been in the tree service industry for over 10 years, serving both residential and commercial customers.
Q: Can you provide references or customer testimonials?
A: Absolutely! We have a list of satisfied customers who can vouch for the quality of our work. We would be happy to provide references upon request.
Q: Is your company associated with the International Society of Arboriculture?
A: Yes Tree Masters is a proud member of the ISA
Q: What safety measures do you take during tree removal or pruning?
A: Safety is our top priority. We adhere to industry safety standards and use proper equipment and techniques to ensure the safety of our crew, your property, and surrounding areas.
Q: How do you determine the cost of your services?
A: The cost of our services depends on various factors such as the size and condition of the tree, accessibility, and the specific service required. We provide free estimates after assessing the job on-site.
Q: Can you provide a written estimate for the work?
A: Yes, we always provide a written estimate detailing the scope of work, costs, and any additional information or recommendations.
Q: Will you obtain the necessary permits for tree removal, if required?
A: Yes, if permits are required for tree removal, we will take care of obtaining them on your behalf.
Q: Do you have the equipment and expertise to handle large or difficult tree removals?
A: Yes, we have state-of-the-art equipment and highly skilled crews who are experienced in handling large or difficult tree removals.
Q: Can you provide emergency tree services in case of storm damage or fallen trees?
A: Absolutely! We offer 24/7 emergency tree services to help you deal with storm damage, fallen trees, or any other urgent tree-related issues.
Q: What measures do you take to protect my property while performing the work?
A: We take great care to protect your property during the tree service. We use mats and other protective measures to minimize any potential damage.
Q: Do you clean up and remove all debris after the job is completed?
A: Yes, we provide thorough clean-up services and remove all debris from your property. We leave your property clean and tidy.
Q: Will you grind the tree stumps after removal?
A: Yes, we offer stump grinding services to completely remove tree stumps from your property.
Q: Do you offer any tree health care or maintenance services?
A: Yes, we offer tree health care services such as tree fertilization, disease and pest control, and tree trimming to promote the health and vitality of your trees.
Q: Can you advise on tree selection and planting for my property?
A: Absolutely! We can provide advice on tree selection, suitable species for your area, and proper planting techniques.
Q: What is your policy on tree preservation and environmentally friendly practices?
A: We are committed to tree preservation and environmentally friendly practices. We follow industry best practices to minimize the impact on surrounding vegetation and wildlife.
Q: Are there any specific tree care instructions I should follow after the service?
A: Yes, we provide detailed post-service instructions to ensure the health and longevity of your trees. We will also answer any questions you may have.
If you couldn’t find your question feel free to give us a call, text, or email today!
(808) 783 1844
contact@hawaiitreemasters.com
